We’re here to help, 24/7.

Our team is willing to help you 24/7. All your queries will be answered by our professionals, You can access any methods shown below if you have any queries or questions. Stay connected by following these links.

Trending articles

You can simply track your order by visiting the following link:
https://thejacketbuilder.com/track

Or, you can also email us your details and our customer support agent will assist you thoroughly.

Yes, you can easily return your jacket within 30 days of delivery because we always want to ensure the satisfaction of our valuable customers. But customized orders are not refundable or exchangeable under any condition.

This facility is only for our local customers. The international clients can get free delivery in case of bulk orders. But thejacketbuilder.com does not ship to OFAC countries and countries facing wars.

We provide you with any kind of custom jackets like caption, logos, designs, and many more. All unit to do is to share a clear picture of your design so that we can get a reference along with a small description from your side by clicking the custom order tab.

It requires 5 to 10 working days to ship your regular order to your given address.

In the case of international orders, it will shift within 20 business days.

Customized orders bills are required usually 2 to 4 weeks, and the spoke orders will be delivered in 8 to 12 weeks.

Yes, once the parcel reaches the destination country, the custom and import charges will be applied on the delivery. Every country has its import policy, and you have to pay according to your country’s policies. These charges also apply to wholesale and retail customers.

We are sorry to tell you the exact charges you have to wear because we have no control over the charges because of the different policies and import duties of every country. But we can guide you about these issues, that you should contact your local customs offices and get all the details you want before placing your order.

Still have a question?

Please contact us for more information.

Get in touch